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var(--transition-fast);color:var(--text-primary);flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:20px 16px;font-size:13px;font-weight:500;display:flex}.quick-action-btn:hover{border-color:var(--primary-300);box-shadow:var(--shadow-md);transform:translateY(-2px)}.quick-action-icon{border-radius:var(--radius);justify-content:center;align-items:center;width:44px;height:44px;display:flex}.grid-2{grid-template-columns:repeat(2,1fr);gap:24px;display:grid}.grid-3{grid-template-columns:repeat(3,1fr);gap:24px;display:grid}.chart-placeholder{flex-direction:column;gap:12px;height:250px;display:flex}.chart-bar{align-items:center;gap:12px;display:flex}.chart-bar-label{width:80px;color:var(--text-secondary);font-size:13px}.chart-bar-fill{background:linear-gradient(90deg,var(--primary-400),var(--primary-600));border-radius:var(--radius-sm);height:24px;position:relative}.chart-bar-value{color:var(--text-primary);margin-left:8px;font-size:13px;font-weight:600}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:48px 24px;display:flex}.empty-state-icon{background:var(--bg-tertiary);border-radius:var(--radius-full);width:64px;height:64px;color:var(--text-muted);justify-content:center;align-items:center;margin-bottom:16px;display:flex}.empty-state-title{color:var(--text-primary);margin-bottom:8px;font-size:18px;font-weight:600}.empty-state-text{color:var(--text-secondary);max-width:360px;margin-bottom:20px;font-size:14px}.modal-overlay{z-index:200;background:#00000080;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal{background:var(--bg-primary);border-radius:var(--radius-lg);box-shadow:var(--shadow-xl);width:100%;max-width:560px;max-height:calc(100vh - 48px);overflow-y:auto}.modal-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.modal-body{padding:24px}.modal-footer{border-top:1px solid var(--border-color);justify-content:flex-end;gap:12px;padding:16px 24px;display:flex}.location-tree{padding:8px 0}.tree-item{border-radius:var(--radius);cursor:pointer;transition:background var(--transition-fast);align-items:center;gap:8px;padding:8px 12px;display:flex}.tree-item:hover{background:var(--bg-tertiary)}.tree-item-icon{width:20px;height:20px;color:var(--text-muted)}.tree-item-name{color:var(--text-primary);flex:1;font-size:14px}.tree-item-count{color:var(--text-muted);background:var(--bg-tertiary);border-radius:var(--radius-full);padding:2px 8px;font-size:12px}.tree-children{padding-left:28px}@media (max-width:1024px){.sidebar{transform:translate(-100%)}.sidebar.open{transform:translate(0)}.main-content{margin-left:0}.grid-2,.grid-3{grid-template-columns:1fr}}@media (max-width:768px){.page-container{padding:16px}.stats-grid{grid-template-columns:1fr}.page-title{font-size:24px}.header{padding:0 16px}.header-user-info{display:none}}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background:#00000080;justify-content:center;align-items:center;padding:20px;animation:.15s fadeIn;display:flex;position:fixed;inset:0}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideUp{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.modal{background:var(--bg-primary);border-radius:var(--radius-lg);box-shadow:var(--shadow-xl);flex-direction:column;width:100%;max-height:90vh;animation:.2s slideUp;display:flex;overflow:hidden}.modal-header{border-bottom:1px solid var(--border-color);flex-shrink:0;justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.modal-title{color:var(--text-primary);font-size:18px;font-weight:600}.modal-close{border-radius:var(--radius);width:36px;height:36px;color:var(--text-secondary);transition:all var(--transition-fast);justify-content:center;align-items:center;display:flex}.modal-close:hover{background:var(--bg-tertiary);color:var(--text-primary)}.modal-body{flex:1;padding:24px;overflow-y:auto}.modal-footer{border-top:1px solid var(--border-color);flex-shrink:0;justify-content:flex-end;gap:12px;padding:16px 24px;display:flex}textarea.form-input{resize:vertical;min-height:80px}input[type=checkbox]{width:16px;height:16px;accent-color:var(--primary-500);cursor:pointer}.dropdown-menu{background:var(--bg-primary);border:1px solid var(--border-color);border-radius:var(--radius);box-shadow:var(--shadow-lg);z-index:100;min-width:160px;animation:.1s slideUp;position:absolute;top:100%;right:0}.dropdown-item{cursor:pointer;width:100%;color:var(--text-primary);transition:background var(--transition-fast);background:0 0;border:none;align-items:center;gap:8px;padding:10px 14px;font-size:13px;display:flex}.dropdown-item:hover{background:var(--bg-tertiary)}.dropdown-item.danger{color:var(--danger-500)}.dropdown-divider{border:none;border-top:1px solid var(--border-color);margin:4px 0}@media (max-width:767px){.sidebar{width:var(--sidebar-width);transition:transform var(--transition);z-index:1000;position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.sidebar.mobile-open{transform:translate(0)}.sidebar.collapsed{width:var(--sidebar-width)}.sidebar-toggle{display:none}.sidebar-overlay{z-index:999;opacity:0;visibility:hidden;transition:opacity var(--transition),visibility var(--transition);background:#00000080;position:fixed;inset:0}.sidebar-overlay.active{opacity:1;visibility:visible}.main-content{margin-left:0!important}.header{padding:0 12px}.header-search{display:none!important}.mobile-menu{display:flex!important}.header-user-info{display:none}.page-container{padding:12px}.page-title{font-size:20px}.page-subtitle{font-size:13px}.stats-grid{grid-template-columns:repeat(2,1fr);gap:10px}.stat-card{gap:10px;padding:12px}.stat-value{font-size:20px}.stat-label{font-size:12px}.stat-icon{width:36px;height:36px}.stat-icon svg{width:18px;height:18px}.grid-2,.grid-3,.grid-4{grid-template-columns:1fr}.quick-actions{grid-template-columns:repeat(2,1fr);gap:8px}.quick-action-btn{gap:6px;padding:12px 8px;font-size:11px}.quick-action-icon{width:36px;height:36px}.quick-action-icon svg{width:18px;height:18px}.table-container{-webkit-overflow-scrolling:touch;overflow-x:auto}.table{min-width:600px}.table th,.table td{padding:8px 10px;font-size:12px}.card{border-radius:var(--radius)}.card-header{flex-direction:column;align-items:flex-start;gap:10px;padding:12px}.card-title{font-size:14px}.card-body{padding:12px}.btn{padding:8px 12px;font-size:12px}.btn svg{width:16px;height:16px}.page-header-top{flex-direction:column;gap:12px;align-items:stretch!important}.page-header-top>div{flex-wrap:wrap;display:flex;gap:8px!important}.page-header-top .btn{flex:auto;justify-content:center;min-width:100px}.page-header-top .btn-outline{gap:0;padding:8px 10px;font-size:0}.page-header-top .btn-outline svg{width:18px;height:18px}.page-header-top .btn-primary{flex:100%;font-size:12px}.form-row{flex-direction:column;gap:12px}.form-row>*{width:100%}.form-group{margin-bottom:14px}.form-label{margin-bottom:4px;font-size:13px}.form-input,.form-select{padding:10px 12px;font-size:14px}.card-body>div[style*="display: flex"][style*=gap]{flex-wrap:wrap!important;gap:8px!important}.card-body .form-select,.card-body select{font-size:13px;flex:calc(50% - 4px)!important;min-width:120px!important}.card-body>div>div:last-child{display:none!important}.modal-content{width:95%!important;max-width:none!important;max-height:calc(100vh - 20px)!important;margin:10px!important}.modal-header{padding:12px 14px}.modal-title{font-size:16px}.modal-footer{flex-wrap:wrap;gap:8px;padding:12px 14px}.modal-footer .btn{flex:1}.modal-body{padding:14px}.header .dropdown-menu,[style*="width: 360px"]{width:calc(100vw - 20px)!important;left:auto!important;right:-50px!important}[style*="width: 200px"]{width:180px!important;right:0!important}[style*="position: absolute"][style*="minWidth: 160px"]{min-width:140px!important;right:0!important}.badge{padding:3px 8px;font-size:11px}.card>div[style*="height: 140px"]{height:100px!important}}@media (min-width:768px) and (max-width:1023px){.sidebar{width:var(--sidebar-collapsed-width)}.sidebar .nav-item-text,.sidebar .nav-section-title,.sidebar-title{opacity:0;width:0}.main-content{margin-left:var(--sidebar-collapsed-width)}.stats-grid{grid-template-columns:repeat(2,1fr)}.grid-2{grid-template-columns:1fr}.page-container{padding:20px}}@media (min-width:1024px){.mobile-menu{display:none!important}.sidebar-overlay{display:none}}.mobile-menu{display:none}.hide-mobile{display:block}.show-mobile{display:none}@media (max-width:767px){.hide-mobile{display:none!important}.show-mobile{display:block!important}}.animate-spin{animation:1s linear infinite spin}.public-ticket-container{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.public-ticket-card{background:#fff;border-radius:20px;width:100%;max-width:560px;padding:40px;position:relative;box-shadow:0 25px 50px -12px #00000040}.public-ticket-card.create-card{max-width:640px;padding:32px}.public-ticket-card.status-card{max-width:620px}.public-ticket-header{text-align:center;margin-bottom:36px}.public-ticket-header svg{color:#667eea}.public-ticket-header h1{color:#1a1a2e;letter-spacing:-.5px;margin:16px 0 8px;font-size:26px;font-weight:700}.public-ticket-header p{color:#6b7280;font-size:15px;line-height:1.5}.public-ticket-menu{flex-direction:column;gap:14px;margin-bottom:28px;display:flex}.menu-btn{cursor:pointer;text-align:left;background:linear-gradient(135deg,#f8fafc 0%,#f1f5f9 100%);border:2px solid #e2e8f0;border-radius:14px;align-items:center;gap:16px;padding:18px 22px;transition:all .25s;display:flex}.menu-btn:hover{background:linear-gradient(135deg,#eef2ff 0%,#e0e7ff 100%);border-color:#667eea;transform:translateY(-3px);box-shadow:0 10px 25px -5px #667eea4d}.menu-btn svg{color:#667eea;flex-shrink:0;width:28px;height:28px}.menu-btn span{color:#1a1a2e;font-size:16px;font-weight:600;display:block}.menu-btn small{color:#6b7280;margin-top:3px;font-size:13px;display:block}.back-link{color:#6b7280;justify-content:center;align-items:center;gap:8px;padding:8px;font-size:14px;font-weight:500;text-decoration:none;transition:color .2s;display:flex}.back-link:hover{color:#667eea}.back-btn{color:#6b7280;cursor:pointer;background:0 0;border:none;border-radius:8px;align-items:center;gap:6px;margin:-8px -12px 12px;padding:8px 12px;font-size:14px;font-weight:500;transition:all .2s;display:inline-flex}.back-btn:hover{color:#667eea;background:#f1f5f9}.success-card{text-align:center;padding:48px 40px}.success-card svg{color:#10b981}.success-card h2{color:#1a1a2e;margin:20px 0 10px;font-size:24px;font-weight:700}.success-card p{color:#6b7280;margin-bottom:28px;font-size:15px}.ticket-code-display{justify-content:center;align-items:center;gap:12px;margin-bottom:32px;display:flex}.ticket-code{color:#667eea;letter-spacing:2px;background:linear-gradient(135deg,#eef2ff 0%,#e0e7ff 100%);border:2px solid #c7d2fe;border-radius:12px;padding:14px 28px;font-family:SF Mono,Consolas,monospace;font-size:24px;font-weight:700}.success-actions{justify-content:center;gap:12px;display:flex}.check-form{gap:12px;margin-top:28px;display:flex}.ticket-code-input{text-transform:uppercase;letter-spacing:2px;text-align:center;background:#f8fafc;border:2px solid #e2e8f0;border-radius:12px;flex:1;padding:14px 18px;font-size:16px;font-weight:600;transition:all .2s}.ticket-code-input:focus{background:#fff;border-color:#667eea;outline:none;box-shadow:0 0 0 4px #667eea26}.ticket-code-input::placeholder{color:#9ca3af;letter-spacing:0;text-transform:none;font-weight:400}.status-header{border-bottom:2px solid #f1f5f9;justify-content:space-between;align-items:center;margin-bottom:24px;padding-bottom:20px;display:flex}.status-header h2{color:#667eea;letter-spacing:1px;font-family:SF Mono,Consolas,monospace;font-size:20px;font-weight:700}.status-badge{border-radius:50px;padding:8px 18px;font-size:13px;font-weight:600}.status-details{margin-bottom:24px}.detail-row{border-bottom:1px solid #f1f5f9;padding:14px 0;display:flex}.detail-row label{color:#6b7280;flex-shrink:0;width:150px;font-size:14px;font-weight:600}.detail-row span{color:#1a1a2e;flex:1;font-size:14px}.comments-section{border-top:2px solid #f1f5f9;margin-top:28px;padding-top:24px}.comments-section h3{color:#1a1a2e;margin-bottom:16px;font-size:16px;font-weight:600}.comment-item{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;margin-bottom:12px;padding:16px}.comment-header{justify-content:space-between;margin-bottom:8px;display:flex}.comment-header strong{color:#1a1a2e;font-size:14px}.comment-header span{color:#9ca3af;font-size:12px}.comment-item p{color:#4b5563;font-size:14px;line-height:1.6}.add-comment-form{flex-direction:column;gap:12px;margin-top:20px;display:flex}.ticket-form{flex-direction:column;gap:20px;display:flex}.ticket-form h2{color:#1a1a2e;align-items:center;gap:10px;margin-bottom:8px;font-size:20px;font-weight:700;display:flex}.ticket-form h2 svg{color:#667eea}.type-grid{grid-template-columns:repeat(2,1fr);gap:12px;display:grid}.type-btn{cursor:pointer;text-align:left;background:#f8fafc;border:2px solid #e2e8f0;border-radius:12px;align-items:center;gap:12px;padding:16px;transition:all .2s;display:flex}.type-btn:hover{border-color:var(--type-color,#667eea);background:#f1f5f9;transform:translateY(-2px)}.type-btn.active{border-color:var(--type-color,#667eea);background:linear-gradient(135deg,#667eea14 0%,#764ba214 100%);box-shadow:0 4px 12px #667eea33}.type-btn svg{color:var(--type-color,#667eea);width:22px;height:22px}.type-btn span{color:#1a1a2e;font-size:13px;font-weight:600}.form-section{background:#f8fafc;border:1px solid #e2e8f0;border-radius:16px;padding:24px}.form-section h4{color:#667eea;text-transform:uppercase;letter-spacing:1px;align-items:center;gap:8px;margin-bottom:20px;font-size:13px;font-weight:700;display:flex}.form-section h4:before{content:"";background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border-radius:2px;width:4px;height:16px}.ticket-form .form-group{margin-bottom:16px}.ticket-form .form-group:last-child{margin-bottom:0}.ticket-form .form-label{color:#374151;margin-bottom:8px;font-size:14px;font-weight:600;display:block}.ticket-form .form-input,.ticket-form .form-select,.public-ticket-card .form-input,.public-ticket-card .form-select{color:#1a1a2e;background:#fff;border:2px solid #e2e8f0;border-radius:10px;width:100%;padding:12px 16px;font-size:15px;transition:all .2s}.ticket-form .form-input:focus,.ticket-form .form-select:focus,.public-ticket-card .form-input:focus,.public-ticket-card .form-select:focus{border-color:#667eea;outline:none;box-shadow:0 0 0 4px #667eea1f}.ticket-form .form-input::-moz-placeholder{color:#9ca3af}.public-ticket-card .form-input::-moz-placeholder{color:#9ca3af}.ticket-form .form-input::placeholder,.public-ticket-card .form-input::placeholder{color:#9ca3af}.ticket-form textarea.form-input,.public-ticket-card textarea.form-input{resize:vertical;min-height:100px}.form-row{grid-template-columns:1fr 1fr;gap:16px;display:grid}.btn-lg{color:#fff;cursor:pointer;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border:none;border-radius:12px;justify-content:center;align-items:center;gap:10px;padding:16px 32px;font-size:16px;font-weight:600;transition:all .25s;display:flex}.btn-lg:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 10px 25px -5px #667eea66}.btn-lg:disabled{opacity:.6;cursor:not-allowed}.alert{border-radius:12px;align-items:center;gap:10px;margin-bottom:20px;padding:14px 18px;font-size:14px;font-weight:500;display:flex}.alert-error{color:#dc2626;background:#fef2f2;border:1px solid #fecaca}.public-ticket-card .btn{cursor:pointer;border-radius:10px;align-items:center;gap:8px;padding:12px 20px;font-size:14px;font-weight:600;transition:all .2s;display:inline-flex}.public-ticket-card .btn-primary{color:#fff;background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);border:none}.public-ticket-card .btn-primary:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 8px 20px #667eea59}.public-ticket-card .btn-outline{color:#667eea;background:0 0;border:2px solid #667eea}.public-ticket-card .btn-outline:hover{background:#667eea14}@media (max-width:767px){.public-ticket-container{align-items:flex-start;padding:40px 16px 16px}.public-ticket-card{border-radius:16px;padding:24px 20px}.public-ticket-card.create-card{padding:24px 20px}.public-ticket-header h1{font-size:22px}.public-ticket-header p{font-size:14px}.ticket-code{padding:12px 20px;font-size:18px}.type-grid{grid-template-columns:1fr;gap:10px}.type-btn{padding:14px}.type-btn span{font-size:13px}.form-section{padding:20px 16px}.form-row{grid-template-columns:1fr;gap:0}.success-actions{flex-direction:column}.success-actions .btn{justify-content:center;width:100%}.check-form{flex-direction:column}.detail-row{flex-direction:column;gap:4px}.detail-row label{width:auto;font-size:13px}.btn-lg{width:100%}.ticket-form h2{font-size:18px}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-outline-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-backdrop-blur{syntax:"*";inherits:false}@property --tw-backdrop-brightness{syntax:"*";inherits:false}@property --tw-backdrop-contrast{syntax:"*";inherits:false}@property --tw-backdrop-grayscale{syntax:"*";inherits:false}@property --tw-backdrop-hue-rotate{syntax:"*";inherits:false}@property --tw-backdrop-invert{syntax:"*";inherits:false}@property --tw-backdrop-opacity{syntax:"*";inherits:false}@property --tw-backdrop-saturate{syntax:"*";inherits:false}@property --tw-backdrop-sepia{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}